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Airlines Service Cuba - info
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Air Comet
 Air Comet (formerly Air Plus Comet) is an airline based in Madrid, Spain. It operates scheduled long-haul services from Madrid to 12 destinations in Central and South America, as well as services in Europe.
Its main base is Madrid Barajas International Airport 2 - Terminal 1.

Baggage Allowances:
- Economy Class:
  per passenger up to 20 kg / 43 lbs.
  hand baggage 6 kg

From May, 2015 Departure Tax is included in your air ticket.

Air Canada
Air Canada is Canada's largest full-service airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. Together with our regional partner Jazz, Air Canada serves over 32 million customers annually and provides direct passenger service to over 170 destinations on five continents. Air Canada is a founding member of Star Alliance™, the world's most comprehensive air transportation network.

Checked Baggage
- Economy Service - 2 bags maxium 23kg (50lb) each
- Executive Class - 3 bags maxium 32kg (70lb) each

 Packing Tips
  • Do not wrap bungee cords, ties or straps around baggage.
  • Remove all old airline tags from your luggage.
  • Attach identification tags to the inside and outside of the bag, giving destination as well as home addresses.
  • Keep all medications and high value items such as cameras, jewellery, electronic devices and cash in your carry-on baggage. Do not put them in checked baggage.
  • Car and house keys should not be packed in checked baggage.
Air Canada recommend that you arrive at the airport at least 2 ½ hours prior to your departure time.

From May, 2015 Departure Tax is included in your air ticket.


Air Jamaica
Air Jamaica has over 30 years of service and the most modern fleet in the western hemisphere, Air Jamaica provides more non-stop flights from its North American gateways to the Caribbean than any other carrier serving the region.

To help you find your Cuba flights with Air Jamaica, see our routes:
- Flights from Montego Bay, Jamaica to Havana, Cuba 
   
Check-In Information
Due to international processing and increased security requirements, Air Jamaica suggest that you arrive at the airport at least 2 ½ hours prior to your departure time to allow sufficient time to complete all necessary processing and documentation. Your reservations may be cancelled if you are not at the check-in counter at least 60 minutes prior to departure.
You should be at the boarding gate at least 30 minutes before your flight is scheduled to depart.
Baggage

Carry-On Baggage:
- Maximum one bag, maximum weight 30 lbs (14 kg) on flights between USA and the Caribbean, 22 lbs (10 kg) on flights to or from Canada, and 10lbs (4 kg) on flights to or from the UK.- Maximum size for a carry-on bag is approximately 45” (114 cm).

- Common sharp objects like scissors, knives, razors, tweezers and nail-clips are not permitted in carry-on baggage and should be packed in checked luggage only - On full flights there is a possibility that all carry-on baggage cannot be accepted in the cabin and may be removed and checked at the gate.

Restricted Articles:
For your protection, hazardous materials including but not limited to explosives, compressed gases, lighter fluid, flammable solids, oxidizers, car batteries, poisons, corrosives, radioactive materials, ‘strike anywhere’ matches, loaded firearms and common household agents such as bleach, cooking oil, drain openers, cleansers, etc., are forbidden on board the aircraft either in your baggage or on your person.

From May, 2015 Departure Tax is included in your air ticket.

Cayman Airways
Cayman Airways is an airline based in Grand Cayman, Cayman Islands and is the national carrier of the Cayman Islands.
It operates mainly as an international and domestic scheduled passenger carrier, with cargo services available on all routes and a limited charter service offered. Cayman Airways operations are based at Owen Roberts Airport, Grand Cayman.

Free Baggage Allowances
Economy Class 2 pieces checked and 1 piece carry-on 55 lbs/25 kg (checked) 40 lbs/18 kg (carry-on)
Business Class 3 pieces checked 1 piece carry-on 55 lbs/25 kg (checked) 40 lbs/18 kg (carry-on)
- Baggage avoid overpacking. Due to airport security regulations, please refrain from locking your baggage.

You may carry portable devices such as CD players, and Laptops, etc. but please do not play radios in flight since their frequency may interfere with navigation instruments. Carry-on items are restricted to those which can be stowed under a passenger seat or in an approved overhead compartment.

From May, 2015 Departure Tax is included in your air ticket.

Cubana de Aviacion
Cubana Airlines, Cubana de Aviacion is the leading airline of Cuba. It is in charge of passengers' transportation, cargo and mail transportation.

Cubana de Aviacion routes:
- Flights from Havana, Cuba to Nassau, Bahamas 
- Flights from Havana, Cuba to Santo Domingo, Dominican Republic 
- Flights from Havana, Cuba to Cancun, Mexico 
- Flights from Nassau, Bahamas to Havana, Cuba 
- Flights from Santo Domingo, Dominican Republic to Havana, Cuba 
- Flights from Cancun, Mexico to Havana, Cuba 
- Flights from Canada (Toronto, Montreal) to Cuba (Havana, Varadero, Holguin, Camaguey, Santiago)
- Flights from London, UK to Havana, Cuba
  CU 401 Wednesday (via Holguin)
  CU 401 Saturday (via Holguin)

- Flights from Havana, Cuba to London, UK
  Cu 400 Tuesday
  CU 400 Friday

Check-In Information
The passenger should be at the check-in department two hours before the departure time in the case of domestic flights. In the case of international flights sometimes the passenger should be there three hours before. The sale representatives have to previously inform the passenger the time to be there.

The VIP passenger will check-in at the position assigned for first class passengers. He will be accompanied to the VIP room and he will be treated as it corresponds. If the passenger arrives late to the airport he has no rights over the previously confirmed reservation. All the expenses go to the passenger.

Airport Tax
The payment of the airport tax is not included in the flight ticket. The passenger has to pay it at the airport, before boarding the plane. In Cuba Airport departure tax is CUC$ 25.

Free Baggage Allowances
The baggage allowed franchise for children and adults: - Tropical Class: 30 Kgs (66 pounds) - Tourist Class: 20 Kgs (44 pounds)

The allowed franchise includes both the invoiced baggage and the uninvoiced one. Cubana does not have any responsibility for the uninvoiced baggage. The passenger is the one to take care of it.

The allowed items included in the personal weight of the passenger are clearly stated in the plane ticket; among them, lady's purses, photographic cameras.

Cabin Baggage
The cabin baggage (uninvoiced) is the one that the passenger carries with him beside the allowed items that are under his care in the plane cabin. Its weight is included in the allowed franchise. It can not be accepted if it does not have a label and if it weights more than 5 Kgs. Its size has to correspond with the space under the seat. That is, the sum of the three dimensions can not be more than 115 cms (45 inches).

If the baggage (invoiced and uninvoiced) weights more than what a franchise states, then the excess weight should be paid. This does not include the allowed items. 
› Baggage Acceptance
Cubana does not have any responsibility:
- For broken or damaged baggage, fragile or inappropriate packing.
- If the baggage shape, weight or volume obstructs the handling and damages the rest of the baggage or the structure of the plane. This baggage can be cleared as cargo.
- Over fragile and perishable items.

Money, jewerly and valuable documents can not be invoiced. The passenger should take them with him, under his custody and responsibility. 
› Forbidden Articles in your Hand Baggage
Compressed gases
Alkaline acids
Humid batteries
Explosives
Inflammable materials (combustible for lighters, etc)
Oxidant materials (peroxides, decolorants, etc)
Poisons and infectious substances
Radioactive materials
Mercury, magnetizing materials
Firearms
Cutting and puncturing items of any kind (including razors)
 
› Reconfirming the Reservation
The passenger should reconfirm his return or continuation reservation in Cubana offices. He has to do so if he stops his journey for more than 72 hours at any stage of his trip. If he does not do it, the reservation can be cancelled.
Passengers in the waiting list can be confirmed or cancelled.
Passenger's duplicated reservation can be cancelled if it is necessary.
The reservation has a dead line for its confirmation and ending with the purchase of the plane ticket.

Martinair
Martinair Based in Amsterdam, the Netherlands, Martinair operates passenger services to over 50 destinations worldwide.
Its main base is Amsterdam Schiphol Airport, with hubs at Hong Kong International Airport and Miami International Airport.

Martinair routes:

- Flights from Amsterdam, Holland to Havana, Cuba
- Flights from Amsterdam, Holland to Varadero, Cuba

Check-In baggage Economy Class and Comfort Class - 2 pieces 23 kilos a piece.

- Deal - Amsterdam to Havana Airfare from €440 + €235 taxes

From May, 2015 Departure Tax is included in your air ticket.

Mexicana
Mexicana de Aviacion known as Mexicana is Mexico's second-largest airline - after Aeromexico - and the world's fourth oldest airline still using its original name.
Mexicana Airlines (MX), a traditional airline company, has more than 300 flights daily connecting 50 cities of 11 countries in North America, Central America and South America.

Mexicana routes:
- Flights from Havana, Cuba to Cancun, Mexico Daily
- Flights from Cancun, Mexico to Havana, Cuba Daily

Free luggage permitted:
- Coach class 2 pieces not exceed 25kg / 55lbs.
- Executive class 3 pieces not exceed 30kg / 66lbs.

From May, 2015 Departure Tax is included in your air ticket.

Virgin Atlantic
Virgin Atlantic Follow the path of a major British success story. From their first leased jumbo, to the UK's second largest long haul airline, Virgin Atlantic has come a long way.

flights to Cuba routes:
- Flights from London, United Kingdom to Havana, Cuba 
  Departure Airport: London Gatwick International airport
  Arrival Airport: Havana Jose Marti International airport

  Flights London - Havana
- Virgin Atlantic VS 063 Thursday
- Virgin Atlantic VS 063 Sunday

  Flights Havana - London
- Virgin Atlantic VS 064 Thursday
- Virgin AtlanticVS 064 Sunday

Check-In Information
The check-in facilities close 60 minutes prior to the scheduled departure times of our flights. If you fail to complete check in procedures by this time you will not be able to travel. We suggest you check in 2-3 hours prior to your flight to allow for security and check in queues. 


Baggage Allowances
- Economy Class Baggage Allowances:
 2 pieces of luggage per passenger, each up to 23kg / 50lbs.
- Premium Class Baggage Allowances:
 2 pieces of luggage per passenger, each up to 32kg / 70lbs.
- Upper Class Baggage Allowances:
 3 pieces of luggage per passenger, each up to 32kg / 70lbs.

In Cuba, Airport departure tax CUC$ 25.

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