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How we delivery tickets?
If you purchase air ticket, hotel or car rental, directly from Cuba Travel Network office. We do tickets delivery by emil, when you make full payment and received purchase confirmation from Cuba Travel Network.

You must provide us your valid email address for your ticket delivery. Tickets for booking made within less then seven working days of departure. When Cuba Travel Network has not received full payment will automatically cancel your reservation.

If this is Electronic Air Ticket or Electronic Voucher:
We will provide you with the confirmation number, to show at departure desk at the airport.
On-line booking, always print your confirmation page. Departure tax is included.

If you made on-line reservation:
You must print the Receipt and your Booking Confirmation, to provide the document at the departure desk, or at the car rental agency, to obtain the service.

How will I be contacted?
Our preferred way of contacting you is by e-mail. Please check to see that we have your correct email address.
If for some reason we can't reach you via e-mail we will attempt to call you or fax you.

What do I need when contacting you?
Always include your Name, date, e-mail and destination.

What does it cost to use
There is no cost to use

When do I have to include my credit card number?

When you are booking Air ticket, Vacation or Car rental, or to mak on-line reservation, we need Credit Card information.
Your credit card will not be charged until we receive confirmation from you . For your security, Netssa and Cuba Travel Network not keeping record of your Credit Card or Personal information
You can send your Credit Card information by fax or just call our office.

Can I specify where I would like my room located? floor, pool, ocean view, etc.
Your hotel will do their best to accommodate special requests. We cannot guarantee room location because it is subject to availability at the hotel.

Are taxes included in price?
Taxes and charges are all included in price, it shows on your bill.

Bon Voyage!

Associated websites on Cuba: